![]() In those cases, the refund will be sent to your PSN wallet. *We are unable to do this for certain payment methods. You will receive a refund to the original payment method where possible*. If you have not started to download the main product and your order included immediately accessible extra content, this extra content will stop working if you cancel your pre-order. To turn off Automatic Downloads, head to > and untick the checkbox next to “Application Update Files”. Please be aware that downloads will happen automatically if Automatic Downloads are enabled in your system settings. ![]() If you have started to download the main part of the order, you will not be able to request a refund. If the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started downloading or streaming the content to your device. You may cancel a pre-order of digital content at any time before the release date and receive a refund. FIFA packs or GTA Cash Packs), boosts and other items that are depleted during gameplay. In-game consumables are items such as virtual currencies (e.g. If you purchase in-game consumables during gameplay, they will be delivered immediately so you will not be able to cancel the purchase. ![]() If you purchase in-game consumables on the PlayStation™Store, they will be delivered when you next launch the game, until then you will have up to 14 days from the date of transaction to cancel. game add-ons) included in the season pass. ![]() You can cancel your purchase of a season pass within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming any digital content (e.g. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.ĭigital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty. Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles ![]()
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